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Privacy Policy

At Fastone Steel Investments Pvt Ltd, we are committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide to us when you use our services, including when you visit our website, make purchases, or interact with our customer support. Understanding our data protection and privacy practices is important, and we encourage you to read this policy thoroughly.

Personal Information Collection

  • What We Collect:

    • When you engage with Fastone Steel Investments Pvt Ltd, we collect personal information that may include your name, email address, shipping address, payment information, and other details necessary for processing your orders or registering your account.

  • Method of Collection:

    • This information is collected through various means, including but not limited to, when you:

  • Make a purchase from our website or through our customer service channels.
  • Register an account on our website.
  • Subscribe to our newsletters or marketing materials.
  • Participate in promotions or surveys.

    • Use of Information

  • Order Fulfillment:

    • We use your personal information primarily to process and fulfill your orders, including managing payments, shipping products, and providing you with invoices and/or order confirmations.

  • Customer Support:

    • Your information helps us to respond effectively to your customer service requests and support needs.

  • Marketing Communications:

    • With your consent, we may use your information to send you promotional messages and updates about new products, special offers, and other news about our company. You have the option to opt-out of receiving these communications at any time by following the unsubscribe link in such emails or contacting us directly.

    Data Security

  • Protection Measures:

    • We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

  • Data Integrity:

    • Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. As no method of transmission over the Internet or electronic storage is 100% secure, we rely on industry best practices to protect your data but acknowledge the limitations inherent in such security measures.

    User Rights

  • Access and Control:

    • You have the right to access, update, or delete the personal information we hold about you at any time. You can perform these actions through your account settings or by contacting our customer service team.

  • Opt-Out of Marketing Communications:

    • You can opt-out of receiving marketing communications from us by using the unsubscribe link in the emails we send or by directly contacting us. We will process your request promptly and ensure that you are not included in future marketing communications.

    Updates to Our Privacy Policy

  • Revisions:

    • Fastone Steel Investments Pvt Ltd reserves the right to update or modify this Privacy Policy at any time and without prior notice. Any changes will be effective immediately upon posting on our website.

  • Notification:

    • We will notify you of any significant changes to our privacy practices through the website or through direct communication.

    Contact Us

    If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
    • Website:www.fastonesteel.co.zw
    • Email: marketing@fastonesteel.co.zw
    • Phone: +263542221966 | +263777845066

    Have Any More Questions?

    If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

    • We are always happy to help!
    Contact Us
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